Privacy Policy: Data Protection and Your Rights
Last updated: 17 September 2026
Casinouk Licensing Info ("we", "us", "our") operates the website casinouklicensinginfo.com. We are licensed and regulated in Great Britain by the Gambling Commission (https://www.gamblingcommission.gov.uk). This Privacy Policy explains how we collect, use, store and protect your personal data when you visit or use Casinouk Licensing Info, and explains your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Casinouk Licensing Info is the data controller for the personal data we process in connection with your use of our services. If you have any questions about this Privacy Policy or about how we handle your personal data, please contact us at [email protected].
What Data We Collect
We collect and process the following categories of personal data:
- Identity data: your name, date of birth, and contact details such as address, email address and telephone number.
- Verification data: identity documents and other information required to verify your age, identity and address in accordance with our legal and regulatory obligations.
- Account data: your username, password, and account preferences.
- Transaction data: records of deposits, withdrawals, bets and winnings, including information required to comply with anti-money laundering and counter-terrorist financing rules.
- Technical data: your IP address, browser type and version, device information, and information collected through cookies and similar technologies.
- Usage data: information about how you use our website, including pages visited and the time spent on them.
Legal Bases for Processing
We process your personal data on one or more of the following legal bases:
- Compliance with a legal obligation. As a licensed gambling operator, we must verify your identity and age, prevent fraud and money laundering, and comply with the requirements of the Gambling Commission and other applicable law.
- Contract performance. We process your data to create and maintain your account, process deposits and withdrawals, and provide the gambling services you have requested.
- Legitimate interests. We process certain data, such as technical and usage data, to keep our website secure, prevent fraud, and improve our services, provided this does not override your rights.
- Consent. Where we use cookies or similar technologies for purposes that require your consent, we will ask for it, and you may withdraw that consent at any time.
How We Use Your Data
We use your personal data to:
- Open, operate and verify your account, including age verification, as no form of gambling is legal in the UK for persons under the minimum legal age.
- Process your payments and comply with restrictions on payment methods, including the prohibition on credit card deposits.
- Meet our obligations under anti-money laundering and counter-terrorist financing regulations, including customer checks relating to monthly net deposits where required.
- Support responsible gambling tools, including deposit limits, loss limits, session time limits, reality checks, timeouts and self-exclusion, and comply with the GAMSTOP national online self-exclusion scheme, of which we are a member.
- Communicate with you about your account, responsible gambling, and, where you have consented, marketing.
- Handle complaints in accordance with our complaint handling procedures.
Cookies and Consent
We use cookies and similar technologies to operate the website, keep it secure, and — subject to your consent — for analytics and marketing purposes. When you first visit Casinouk Licensing Info, you will be presented with cookie choices and you may change your preferences at any time through your browser settings or our cookie management tool. You can withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Data Sharing
We share your personal data only where it is necessary: with regulators and authorities where required by law, with service providers who help us operate the website and process payments under our instructions, and for the prevention of fraud and gambling-related harm, including the enforcement of self-exclusion through the nationwide database of self-excluded users.
Data Retention
We retain your personal data only for as long as necessary for the purposes described in this policy, and in line with our regulatory obligations. Data that is required to be kept under gambling and anti-money laundering rules will be retained for the statutory period. Data that is no longer required is deleted or anonymised.
Your Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Rectification of inaccurate or incomplete data.
- Erasure of your data, where there is no overriding legal requirement to retain it.
- Restriction of processing in certain circumstances.
- Data portability, where processing is based on consent or contract and is carried out by automated means.
- Object to processing based on legitimate interests, and to processing for direct marketing.
- Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, contact us at [email protected]. We will respond within the timescales required by law. If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (https://ico.org.uk), the UK data protection supervisory authority.
Security
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of casinouklicensinginfo.com after changes are posted constitutes acceptance of the revised policy.
Contact
For any questions, requests or complaints regarding this Privacy Policy, contact us at [email protected].